Reference

Open cakrabola Privacy Policy for Indonesia

At cakrabola, we explain what we collect, why we use it, and how you can ask us to change or remove records that are no longer needed.

DANAOVOGoPayQRIS

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Explore how we handle your data

cakrabola Service availability depends on jurisdiction. Users are responsible for checking local law before access.

At cakrabola, our Privacy Policy only covers the records needed to run your account, check a transaction, and keep the site secure. When you use DANA, OVO, GoPay or QRIS, we keep the payment reference, time stamp, and account match data so we can reconcile the

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request and answer disputes cleanly. We do not keep more than we need for the purpose, and we remove or anonymise records when the retention period ends or when the law allows us to do so sooner. Access depends on local law and is available only
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where local law permits, so you may see different steps by region. If you want a correction or a copy of stored data, open the request from your profile and our team will verify it before we change anything.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Switch to the right privacy contact

If you want to ask about your data, the fastest path is live chat in the footer or account menu.

SAFE HANDLING

Browse our data handling steps

We keep the policy practical: collect only what the account flow and legal checks need, store it behind limited access, and let you ask for corrections through the…

Data handling

We use account details, device data, and transaction references to operate the privacy flow, confirm a request, and stop duplicate…

Cookies

Cookies help us remember consent choices and keep the session stable on Android Chrome, iPhone Safari, and desktop browsers.

Account security

When you request a change, we check the account name, phone number, and recent activity before we edit anything.

Retention

We keep records only for as long as we need them for account history, dispute handling, audit checks, or local…

Request changes

If you want a copy, correction, or removal request, open it from your profile or send it through support.

Contact route

For privacy questions, use live chat, email, or WhatsApp from the footer and keep your username ready.

Open common privacy questions

These are the questions we hear most when you want to know what we store, how long we keep it, and how to ask for changes. We keep the process direct: verify the account, review the request, then reply through the same channel you used. If access or eligibility is relevant, it depends on local law and is available only where local law permits.

It covers account details, device signals, cookies, support chats, and transaction records that help us run your account safely. We do not use the policy to collect extra fields that are not needed for those purposes.

Open a request from your profile or send it through live chat, email, or WhatsApp with your username and phone number. We verify the account first, then tell you what we can share and when.

Yes. Send the updated details together with the account name and the last recent activity you remember. We match the request to your record, check it against our logs, and then update what is allowed.

We keep them only for the time needed for account handling, dispute checks, fraud control, and local duties. When that purpose ends, we remove the record or strip the parts that identify you.

Cookies stay in your browser until you clear them or they expire. They help remember consent choices and session state on Chrome, Safari, and mobile browsers, but you can change those settings at any time.

Only the account holder or an authorised representative can ask. We use identity checks before any change, because we need to make sure the request comes from the right person.

Use the footer chat, the email request path, or WhatsApp. Keep your username ready and send the topic in one message so we can route it quickly and reply in the same thread.

Open cakrabola Privacy Policy for Indonesia

Switch to the right privacy contact

Browse our data handling steps

Data handling

Cookies

Account security

Retention

Request changes

Contact route

Open common privacy questions

01 What does your Privacy Policy cover?

02 How do I request a copy of my data?

03 Can I ask you to correct my details?

04 How long do you keep my records?

05 Do cookies stay on my device?

06 Who can ask for privacy changes?

07 How do I contact you about privacy?

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